No option to purchase international shipping labels

Topic summary

  • Issue: A store owner cannot purchase international shipping labels; domestic labels work, but international orders only show an option to mark as fulfilled, not to buy a label.

  • Details: No troubleshooting steps, settings, or carrier details are provided. No images or attachments are included.

  • Outcome/Status: No guidance or solutions have been posted yet. The request for help remains open with the cause and fix still unclear.

Summarized with AI on December 18. AI used: gpt-5.

I don’t have the option to purchase any international shipping labels on my store. I can buy domestic labels but it only gives me the option to mark international orders as fulfilled but not to purchase the label. Can anyone help me please?