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Topic summary

A store owner is encountering a “no products found” error on a specific collection page for Fusion Sipp Classic Series tumblers with a primary color filter.

Root Cause:
The URL includes a filter parameter (tumbler+primary-color) that is no longer valid or being used by the store’s filtering system. This type of URL was previously used to filter products based on tags, but that functionality is no longer active.

Recommended Solution:

  • Update the navigation URL through the Shopify admin panel rather than using the outdated filter-based URL
  • Access: Online store > Navigation > Filter section
  • Use the admin’s built-in filter options instead of manually constructed URL parameters

The issue is isolated to this one page and can be resolved by correcting the navigation link configuration.

Summarized with AI on November 22. AI used: claude-sonnet-4-5-20250929.
1

HELP…I have the ‘no products found’ popping up on one page only? Not sure why or how to fix.

https://fusionsipp.com/collections/fusion-sipp-classic-series/tumbler+primary-color

1 Like
2

Hi @FusionSipp ,
you are actually seeing this because the URL [ https://fusionsipp.com/collections/fusion-sipp-classic-series/tumbler+primary-color ] that you have added for the “Fusion Sipp Classic Series” is actually wrong. This sort was URL was earlier used to filter out the products on the basis of tags, but this is not being used anymore.
So you need to actually change the URL from the navigation on the Shopify admin panel.
If you need more help then please do let me know.
Thanks

3

Hi @FusionSipp ,

You added a primary color in your link which I don’t think is being used. Please try to use the filter in your admin instead.

  1. From you admin store, go to Online store > Navigation > Filter
  2. Scroll down to the filter section