No products showing on my collection pages

Topic summary

Issue: Some collection pages show no products, while one collection displays correctly. The merchant reports fields across collections appear similar.

Troubleshooting so far:

  • Checked whether products are published to the “Online Store” sales channel (sales channels control where products are visible). The merchant confirmed all six channels are selected.

Next steps:

  • A participant requested the store URL to investigate further; the merchant provided “Albuquerque pawnshop.com”.

Status: No resolution yet. Further diagnosis is pending review of the shared URL. The discussion remains open with key details (e.g., specific collection settings or product publish status per collection) yet to be examined.

Summarized with AI on January 25. AI used: gpt-5.

Do you mind sharing your store url?