No response from customer support in help desk. constantly waiting for advisor to come back to me

Store Feedback
1

No response from customer advisor in help desk

2

Hi @ICPOT

If there is no response from the customer support help desk:

  1. Check Business Hours: Ensure you’re contacting them during their operating hours.
  2. Retry Contacting: Use alternative channels like live chat, email, or phone support.
  3. Escalate: Look for an escalation option, such as requesting a manager or higher-level support.
  4. Social Media: Reach out via their social media for faster responses.
  5. Community Forums: Check if the company has user forums or a FAQ section for immediate assistance.

If you have other questions, feel free to ask, and I will answer them as well.

Best regards,
Daisy