No tax on invoice! How to add what to do?

Shopify Discussion
1

I am preparing an invoice for a customer and I see there’s no tax added.

Can someone advise me what to do?

Thank you,

Dixie

2

Greetings, @Dixie2 .

Thank you for reaching out and posting this question!

I understand that you’re preparing an invoice for a customer and you’re not seeing any taxes being added to the invoice. Just to confirm, do you have taxes set up for your store? Also, are you using draft orders to create the invoice?

If you have taxes set up for your online store, then the tax calculation will be automatic. However, I did notice that the tax calculation worked better when I entered the customer’s information before putting the cart together. Can you confirm whether entering the customer’s information first resolves this issue?

3

Yes resolved! Thank you!

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