We have a Shopify Plus store with a main International Market with default prices in EUR and a Secondary market for UK with prices in GBP.
Our issue: for some of the orders of the UK market there is no VAT included to the total price and for some the VAT is added (with label “GB VAT 20% (Included)”). We can not find a pattern in the orders.
Common things for both types of orders:
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placed in GBP
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total price of the orders - between 130 and 330 GBP
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the payment gateway is the Default shopify card payment
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user billing address in UK (more specialy - in England) , the shipping address is same as billing
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the products are of type shoes
Here are the Tax settings for the UK market:
