Good morning,
I use Shopify as my e-commerce solution. Every 15 minutes, a job retrieves my order information from the API by connecting to it with APIKey IDs, secret password, and the URL of my Shopify app.
Since last week, I have been unable to retrieve orders. The error message is a web page code displaying the following message:
I tested postman from this same server A and received the same connection refusal with a 403 error.However, when I tested postman from another server or user station, the orders were retrieved.
After 5 days, I tried Postman on Server A again and there was no longer any connection refusal.
I guess for some reason, server A was blacklisted by shopify. I created the same job on another B server in order to continue to retrieve the commands, but this B server could also be blacklisted for the same reasons as server A.
To prevent this problem from happening again, it is important for me to understand the denial of connection.
Thank you for your feedback
Sincerely