Hello There,
I Am from India and creating the catalog ads for the US location. I am not able to create the catalog ads. Is it a location issue or something else?
Can someone guide me on this issue?
Regards
Topic summary
Main issue: A merchant in India is trying to create catalog ads targeted to the U.S. but cannot proceed. They ask whether the inability is due to location restrictions or another cause.
Response: A community member does not provide troubleshooting steps and instead directs the merchant to Shopify Support via the official help link.
Status: Unresolved. No technical explanation or confirmation of geolocation limitations was provided in the thread.
Key unanswered question: Whether Shopify (or connected ad platforms) impose location-based restrictions that prevent creating catalog ads for a different country.
Next steps: Contact Shopify Support for account-specific diagnosis and guidance. No other actions or outcomes were documented in the discussion.
1 Like
oh sorry for any issue can you please contact Shopify Support