I am trying to integrate my Shopify store with PayPal express checkout but the moment I click on the activate button it redirects me to PayPal log in where it asks me to complete my setup on PayPal. But my PayPal is completely set up. PayPal customer service is not able to solve this issue. Anyone e…

Lol, welcome to PayPal :slight_smile: Consider contacting Shopify technical support , they should be able to guide you step by step. Make sure to clean the cookies as well, they might be preventing the page to refresh. Check also this guide: https://help.shopify.com/en/manual/payments/paypal/set-up-p…

Hey, @kartzot ! Sunny here from the Shopify Guru team and I would be happy to help with your PayPal connection. For context, when first opening a shop on Shopify, our system automatically takes the email used to create the account and uses that as the PayPal email to accept payments. [27-54-22pj…

Hi, @ShawnSG ! Thanks for joining the thread and letting us know you’re dealing with a similar issue. Very sorry to hear about that. Let’s work together to troubleshoot this so you can accept PayPal payments on your Shopify store with no issue! Can you please tell me more about the problem you’re …

Hi Sunny, Thanks for the reply. I tried all the steps exactly as you have mentioned above. Everything works out the same till the “authorize page”. Instead of the authorize page I am getting the same page as the beginner of this thread. When I click “complete your setup now” I am only redirected t…

This is the screen I am getting while testing the integration. [Paypal 2.jpg]

Hi, @ShawnSG ! I’m very sorry for the delay in getting back to you. Are you still running into the same PayPal set up issue? If so, I would be happy to continue assisting. My first troubleshooting suggestion would be to attempt connecting PayPal to Shopify using a desktop. I would like to see if it…

Hi, I’ve actually sorted it. I read somewhere that the PayPal integration shows error when tested in India (because the store isn’t selling to India). I had it tested by my friend from Belgium and it worked like a charm. Thank you for your response though. :slight_smile: Have a great day. Rega…

Hey, Shawn! I’m so glad to hear that you’ve got everything working now. Thanks for taking the time to update me on your PayPal situation and I greatly appreciate you sharing that little piece of information about why it wasn’t working, as I’m sure others in similar situations who come across this t…

I’m facing the same issue as well.

Not able to integrate PayPal with Shopify

Shopify Discussion

ShawnSG May 6, 2019, 10:24am 4

I’m facing the exact same problem right now.

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Not able to integrate PayPal with Shopify

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