Not able to integrate PayPal with Shopify

Hi, @ShawnSG !

I’m very sorry for the delay in getting back to you. Are you still running into the same PayPal set up issue? If so, I would be happy to continue assisting. My first troubleshooting suggestion would be to attempt connecting PayPal to Shopify using a desktop. I would like to see if it takes you through the same steps as you shared earlier on your mobile device. Sometimes integrations aren’t properly set up for mobile and work better on a desktop computer.

Give that a try and let me know how that goes. If that doesn’t work, we’ll go onto the next step! Again, thanks so much for your patience and I apologize that you’ve been dealing with this inconvenient situation for some time.

Chat soon,

Sunny