Hi,
I am facing this issue right now. I received my first order through paypal and was prompted to activate express checkout. I did everything I was meant to do and even upgraded my paypal to a business account. The payment was still ‘pending’ and I was still being prompted to set up my account.
I followed the above process to deactivate express check out and reactivate it. Now its stuck in a loop where I reactivate it and it it states ‘We’re reviewing your information. We may require some additional information. Check your email or your dashboard for a bell notification to complete your application’
I never recieve an email nor is there any ‘bell’ icon on my dashboard. Which dashboard by the way, paypal or shopify?
I have checked that it is the correct email as when set up my shopify and now I am just stuck in this loop that goes no where. Never has it prompted me to give ‘permissions’ to link the two together, so I think thats the issue.
PLEASE HELP!
Bex