Not all products are showing in my collections on my page?

Store Design
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Topic summary

A user is experiencing an issue where some products are not displaying in a specific collection page, despite being:

  • Properly assigned to the collection
  • Set to active status
  • Configured with the store as a sales channel
  • Appearing correctly in other collection pages

The products show up in other collections they’re assigned to, but are missing from this particular one.

Current Status:
Two community members have requested the store URL and the specific problem page link to investigate further. The issue remains unresolved pending this information.

Summarized with AI on October 30. AI used: claude-sonnet-4-5-20250929.
1

So I have collections set and assigned to page and the items assigned to that collection but some thing’s are not showing, i have set them to active and set to store as a sales channel they appear elsewhere in other collection pages theirs meant to be on but not this one :confused: ? could someone help please

2 Likes
2

@JGBowie

Can you please share this page link?

3

@JGBowie

can you share the store url, and the problem URL so that we can help you