A merchant reports that after a recent Shopify admin update, product variant details (specifically selection options like color) are truncated and not fully visible on desktop browsers when viewing orders. The full variant information displays correctly on the mobile app but is cut off on larger computer screens due to insufficient space for displaying all three option fields.
Key observations:
The issue affects desktop/browser views specifically
Mobile app shows complete variant details without problems
Screenshots demonstrate the display inconsistency between platforms
Suggested workarounds:
Navigate to Orders → View Order and expand the Order Details or Variants sections
Consider using apps or extensions to customize the admin view for better variant visibility
The discussion remains open, with the merchant seeking specific app recommendations to resolve the display issue. No official solution or acknowledgment from Shopify has been mentioned.
Summarized with AI on October 26.
AI used: claude-sonnet-4-5-20250929.
I believe there has been a recent update to the Shopify admin pages? I can no longer see the complete product options/variants the customer has chosen when they order a product.
One way for me to see this is by opening the app on my phone and look up the order there. I am dependent on using my PC and browser window to manage Shopify as i guess most serious online store does.
If there are nearly 5 million online stores using Shopify, why hasn’t this problem been resolved immediately?
Please correct me if I am wrong or maybe I didn’t understand your thread, because I don’t know the Nowregion language. Is this the variant name?
In English, I can see it here On both Mobile and Desktop.
I totally get your frustration — it’s definitely annoying when updates change how things were displayed. Shopify has made some recent changes to the admin interface, and sometimes it’s harder to see detailed variant information in the new layout.
One quick workaround I’ve found is going to Orders → View Order and looking under Order Details or Variants (you might need to expand these sections to see all product options). You could also customize your admin view using apps or extensions to display the details you need upfront.
