My ‘New order’ pop-up notification have stopped appearing on my iPhone. Settings all seem to be correct. Is this a common problem? I’m wondering if it’s an IOS issue rather than a Shopify one. Also, and this may just be a complete coincidence, this problem started the day I updated my DMARC records.…

Same for me - notifications on iOS just stopped working all of a sudden. Reinstalling the app did not work.

Same here! It seems there a re more problems presenting themselves & less customer service to help

I miss that ka-ching sound! LOL It’s happened before a few years ago as well. Came back after a few days. Have you logged a ticked with support?

It’s like a little dopamine rush each time! I haven’t contacted support yet, just wanted to check in with the community first. Seems like I’m not the only one to have this issue. Good to hear that it came back for you.

Definitely gives the day a good boost when you hear them coming through! Currently still off on this side, but hopefully they fix the notifications soon!

Same… ours started Sunday (yesterday). Was going to open a ticket with Shopify but appears to be a widespread issue so hopefully they are working on. Thanks for starting the thread.

same here, no iPhone push notifications since Saturday for myself and my wife on different phones. There is nothing noted on status.shopify.com …maybe they are unaware?

Same for me. I reported it yesterday and they looked into it and told me it should be working. Still isn’t. I reported it again with no answer. I know several other shops having the same issue. Has been since Friday night for me.

Mine stopped working on Saturday night too - I miss the kerching!

Not receiving New Order pop-up alerts/notifications (iPhone)

Shopify Discussion

Gavster12345 February 12, 2024, 4:22pm 5

We have the same issue on our iPhones and iPads since Saturday.

6 Likes

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Not receiving New Order pop-up alerts/notifications (iPhone)

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