Notes from order in email notification

Topic summary

Goal: Include admin-entered order notes in Shopify customer email notifications. The original attempt didn’t render the note; the email preview showed no order note content.

Proposed solution: Add the Liquid snippet to the email template: Order notes: {{ order.note }}. This targets the order’s internal note field entered via the Shopify admin.

Evidence: A responder shared a working example and preview image showing the note content populated in the notification. No alternative approaches or conflicts were raised.

Status: A practical fix was provided and appears to work; confirmation from the original poster isn’t shown, so final resolution is pending.

Notes: Liquid is Shopify’s templating language for theme and notification templates. Code snippets and screenshots are central to understanding the solution and its outcome.

Summarized with AI on December 12. AI used: gpt-5.

Dear shopify community,

I want to have the notes that are introduced via my dashboard included in my email notification going to clients.

To this end, I tried to use following code

Unfortunately, itdoes not work as I want and in the notification not order note is shown:

If somebody could help me here, this would be great :slightly_smiling_face:

Thanks in advance and kind regards,

Janosch

Hi @JanoschBZEN !

I have found this liquid code in the community and it works :slightly_smiling_face: .


**Order notes:**

{{ order.note }}

The result:

Hope it helps.