hi team,
We have customer list on our store. We want to check if any customer has not logged in within 2 months. We will then email them a reminder.
Is there any solution for this?
Thanks
Hau
Hi, @AlexBoy .
Thank you for reaching out and posting this question!
I’m afraid there isn’t a solution for checking whether a customer hasn’t logged into their account for a certain amount of time, nor is there a notification template for this type of reminder as well. Nevertheless, I can see that this is an important feature for you, and I’d be happy to submit a feature request on your behalf to our development team for future considerations.
As for sending emails that aren’t available in the notifications settings, you would need to consider using a third-party mailing app. Mailing apps, like Klaviyo, Omnisend, or Privy. provide automations and they’re great for sending newsletters (eg. promotions, requesting product reviews, etc.).
I’d love to hear more about your business! Some consumers might not appreciate login reminders. However, this does depend on the types of products that you’re selling - what kinds of products are you selling? Have you considered alternatives that can help encourage customers to return to the shop, like having a special holiday campaigns or launching promotions?