Notifications e-mails: change preview text

Topic summary

Topic: How to change the email preview text (preheader) in Shopify notification emails.

  • Original request: Edit the “preview subject line”/preview text of notification emails. User tried adding preview text in the HTML , but it didn’t work.

  • Suggested step: Another participant directed to Shopify Admin > Settings > Notifications > open the specific notification > Edit email template (with a screenshot).

  • Clarification: The requester already knows how to access and edit the email templates. Their specific question is where in the email’s code the preview text (preheader) should be set.

  • Status: Unresolved. No concrete code example or exact location (e.g., hidden preheader span or specific variable) was provided to change the preview text.

  • Notes: A screenshot was shared showing navigation to edit templates, but it does not answer where in the template the preview text is defined.

  • Open need: Precise instructions or snippet to define/edit the preheader within the email template code.

Summarized with AI on December 23. AI used: gpt-5.

Hi Shopify Community

Looking to edit the e-mail preview subject line on the notification e-mails.

Haven’t seem to find the answer in the community.

I’ve read it could be changed in the sections, and then through preview text here but that does not work.

Can you please assist me?

Hi @tristanklavsen

You can go to your store admin > Settings > Notifications > open the notification you want to edit, select email template > Edit

Hi

I know where and how do edit in the e-mails :slightly_smiling_face:

But i do not know where in the email code to edit the preview text line.

Please assist if possible!