notify_customer not working

“notify_customer”:true parameter is not working using update tracking API or Fulfillment API. After use this parameter customer not received shipment notification mail , I verified in shopify notification, email setup is working fine.

Hey @arnab1

Can you provide example app/store/order details? (DM is fine).

Hi,

I am using graphql for multiple tracking id and url update for fulfillments, but i am unable to send

“notify_customer”:true, but its showing error in post man
"

“message”: “Variable $fulfillment of type FulfillmentV2Input! was provided invalid value for notify_customer (Field is not defined on FulfillmentV2Input)”,

"

Thanks. Can you show me the exact query + variables you’re using?

Hi , I am using graphql for multiple tracking id added on fulfillment

Here is the below query and variable i am using

{
“query”: “mutation fulfillmentCreateV2($fulfillment: FulfillmentV2Input!) { fulfillmentCreateV2(fulfillment: $fulfillment) { fulfillment { id status trackingInfo(first: 10) { company number url } } userErrors { field message } } }”,
“variables”: {
“fulfillment”: {
“lineItemsByFulfillmentOrder”: {
“fulfillmentOrderId”: “gid://shopify/FulfillmentOrder/147856320601405”
},
“notify_customer”:true,
“trackingInfo”: {
“numbers”: [
“4785666”,
“47851256”
],

“urls”: [
https://www.ups.com”,
http://www.google.com
]
}
}
}
}

Thanks. You’ll want to use notifyCustomer instead of notify_customer.

Help me please, My customers can not receive any notification with email!! I need help please