I uploaded a new product with 4 images, but on the website it shows 10 images for that product. It keeps showing the same 4 images in a circular fashion till it reaches 10. This happens for all my products. Please help. Here’s the product page - https://dirabydimple.com/products/test-playful-chiffon-lehenga.
Hi, @sanchitjain !
Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to help.
I appreciate you sharing the link to your product page. I was able to replicate the concern by expanding the product image and noticed the ten identical images when cycling through the carousal. Depending on your theme, this feature may have been implemented purposefully in order to allow your customers to continue scrolling through your product photos. I browsed through another product called Valley Blossoms and noticed that carousal was infinite and kept on cycling through the same photos.
If you are looking to change this, my suggestion would be to reach out to your theme developers to see if they have any documentation on this. If you need a hand contacting your developers, please share the name of your theme and I can point you in the right direction.
Kindly reply back to this thread with any questions or updates and we can continue our conversation further!
Hi @sanchitjain ,
@Mac_2 is right, the code you have is cloning the images to make the infinite scroll works, there is another way to do this. They can use image indexing and that would give an exact number of images, or might as well use arrows on mobile since in my opinion, this does not look right (see image below)
Thanks a lot, will ask our shopify developer to change this.
Thank you, will ask our shopify developer to change this.
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Hi again, @sanchitjain !
Thank you for following up.
I’d also like to thank @made4Uo for looking closer into the cause of the issue. Feel free to share any updates directly in this thread as this can help other members of the community who may be in a similar situation.
All the best!
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