Numbers not showing up on shopify website (dawn theme)

Hello,

I can’t seem to find an answer to the issue I am experiencing on dawn theme ( I don’t know if it’s releated to theme)

All the numbers such as discount, size, quantity on my website is not showing correctly when I check the session recordings on microsoft clarity.

All the numbers showing as “–” or hollow square, for example, the size is 50cm/19", but it shows"–/–" . Some customers refresh again and again, but it is still not showing.

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when I open the website myself, the numbers shows correctly. But this issue always shows on the recordings. Does anyone know why this is happening and what we can do to solve? Thanks!

1 Like

Hi @Sunny2023

Could you share your product URL to check?

did u find out why? same is happening to me…