Offering a single shipping rate when items stocked at different locations

Shopify Discussion
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1

Hi

Looking for some help with this problem about how shopify structures shipping rates based on locations.

We stock our inventory at two locations. BUT we want to offer our customers a single shipping rate based on the weight or value of their order, even if items are stocked at different locations.

This is not currently possible in shopify as shopify will add shipping profiles for locations so we have to pretend all our stock is at one location when it isn’t and keep records manually which is a complete pain.

Has anyone found an app or workaround for this problem? Most large UK retailers will offer a single shipping rate for orders as it isn’t the customer’s problem where items are stocked. We are happy to cover extra costs ourselves if we end up having to fulfil orders from multiple locations so that our customers have a clear and transparent pricing for shipping.

I can see a number of possible ways to get around this if we tracked stock based on actual location, just wondered if anyone had tried any of these:

  1. Set identical shipping profiles for each location but create a shipping discount so that if orders are being fulfilled from multiple locations, the discount is applied so that in effect the customer pays the same rate as if shipped from a single location.

  2. Set our inventory to be at one shopify location with one shipping profile but somehow track how much of the inventory is at place A and how much at place B so we can track both inventories separately - would there be an app that could do this? It would need to be at an inventory level not product level as we might have products that are stocked at both A and B. Though having it at a product level would be a start, maybe we could do this through tags?

There might be other ways to get around this, interested to hear what solutions you have found.

Thanks, Alice

2

Hi Alice,
I think you can achieve this by using “Shipping Zones”.

Create only one shipping profile. That profile will have 2 shipping zones - one for each of your locations. And both of them will have the same rate.

3

Hi

thanks but shipping zones seem to be where you set the country / region you are shipping to. I already have shipping zones set up (US, Eu, UK etc) and you can’t put a region into more than one zone. So not really sure how this will help?

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4

We also need help with this. Have you found a solution yet?

5

Hi,

We seem to have found a solution for this within our app ShipMagic. And it works even for the Basic plan (i.e. without CCS).
But it only works if you have flat rate shipping.

You can install the app and reach out to us via live chat support for more information.

6

We are using the ship zip app which allows you to have a single shipping rate based on cart value. It doesn’t work if you want to calculate shipping rates based on order weight though.

7

Hello - Can you let me know what app you are using? Ship Zip

is it this one?

https://apps.shopify.com/shipping-based-on-zipcode?search_id=7d8d75bd-62cf-43ef-ad1d-cc5144a05579&surface_detail=Shipzip&surface_inter_position=1&surface_intra_position=3&surface_type=search