Whenever I try to set up my account, it says “generic: An unexpected error occurred creating your Hyperwallet account”. What should I do in order to set up my account so that I can access the money I have earned?
Topic summary
Multiple users are encountering the same error when attempting to set up their Hyperwallet accounts in Shopify Collabs. The error message reads: “generic: An unexpected error occurred creating your Hyperwallet account.”
Current Status:
- The issue is preventing users from accessing their earned payments
- At least one user has contacted Shopify support but has not yet received a response or solution
- No resolution has been identified by any participants
Discussion Outcome:
The thread remains open with no solution found. Users are seeking guidance on how to successfully complete their Hyperwallet account setup to access their earnings.
I’m having the same issue. Did you ever figure out a resolution?
Hey .. Same here ! I contacted Shopify and still no news from it … Did u find a solution ?
same here!! has anyone found a solution?
same problem here, any updates on this?
Same problem here. Trying to update hyperwallet account.