One price on website other on shopify pos

Shopify Discussion

Topic summary

A merchant wants to implement different pricing between their online store and physical retail location (Shopify POS). The goal is to charge lower prices in-store for products they prefer customers not to return, since online sales legally require return options while in-store sales may not.

Key Challenge:

  • The merchant has approximately 62,000 SKUs, making manual price adjustments impractical
  • They need a scalable solution to maintain dual pricing across both channels

Status:

  • A solution was suggested (details not shown in the conversation)
  • The merchant declined due to the large inventory size making implementation too labor-intensive
  • The issue remains unresolved, with no viable workaround identified for their specific scale
Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.
1

Is it possible to show a price on the website and charge another on Shopify pos ?

I have an outlet and want to charge less for products that I don’t want people to return. But online it is illegal not to allow them to return.

so I wanna charge less offline.

is it possible?

I would love to show both prices but it is not a must.

2

Hi,

Thanks for trying to figure out a solution. The thing is I have 62k skus and would be too much work to do that.

But as said, thanks!