A merchant needs to prevent customers from purchasing a “gig kit” product alongside physical music products in the same transaction. The gig kit must be a standalone purchase—when added to cart, customers should be blocked from adding any other items before checkout.
Proposed Solution:
Status: The requirement has been acknowledged by a developer who will implement the restriction. No specific technical approach has been finalized yet, though options include theme customization or third-party apps designed for cart restrictions.
ONE PRODUCT I DONT WANT CUSTOEMRS TO ADD ANYTHING ELSE TO CART & CHECK OUT
I have a gig kit that I dont want customers to be able to buy and physical music products with - how can I make it if they add the gig kit to check out they cant add the music products?
Thank you for your thoughtful message and for recognizing the steps taken — I really appreciate your insight. As a Shopify developer who’s worked with a variety of high-volume stores, I’ve seen how critical proactive fraud prevention can be, especially when chargebacks are involved.
I’ve double-checked the delivery address across all orders and confirmed there are no changes. I’ll also review the order timeline to verify the IP address and browser/device consistency, as you suggested. Adding a signature requirement is a smart move as well — I’ll coordinate with the fulfillment team to get that implemented on high-risk orders going forward.
On a separate note, I wanted to mention a new requirement: for one specific product, I need to restrict customers from adding any other items to their cart and checking out. This product should be treated as a standalone purchase. I’ll implement custom logic in the theme (or via an app/script if needed) to enforce this — once this product is in the cart, all other items will be blocked from being added, and checkout will only proceed with that item alone.
Let me know if there are any additional features or business rules you’d like me to consider while implementing this.