One shipping fee for items from multiple locations

Payments + Shipping & Fulfilment

Topic summary

A merchant is experiencing an issue where Shopify doubles the shipping fee when customers purchase items from multiple inventory locations. They want to charge only a single flat rate regardless of how many locations are involved.

Current Setup:

  • Store uses both flat-rate and carrier-calculated shipping at checkout
  • Products ship from different locations, triggering duplicate shipping charges

Proposed Solutions:

Two app developers offered potential fixes:

  1. Shipping Based on Zipcode app - Supports single flat rate for multi-location carts, but requires Carrier Calculated Shipping (CCS) to be enabled

  2. ShipMagic app - Uses Shipping Customization rules to prevent double charging; works on Basic Shopify plan but only supports flat rate shipping

  3. Bespoke Shipping app - Offers solutions for both scenarios:

    • Flat rates: Works WITHOUT CCS (Basic plan compatible)
    • Live rates: Requires CCS (minimum ‘Shopify’ plan, free with annual billing)

Status: Multiple solutions available depending on plan level and shipping method preferences. Discussion remains open for implementation.

Summarized with AI on October 30. AI used: claude-sonnet-4-5-20250929.
1

Has anyone come across an app that allows you to control the shipping fee when a customer adds items to cart that are from different locations? For example, we have two different products that each ship from a different location, so Shopify doubles the shipping fee if a customer has both in their cart. We would like to only charge our flat rate for both items.

2

Hello @maddymiasmith

It is possible via APP but it is required to enable CCS on the store before using an app.

May i know do you have enabled CCS on your store?

3

We have both a flat-rate shipping rate that we have set along with carrier-calculated shipping rates set at checkout.

4

Hello @maddymiasmith

an app that have option to send a single flat rate even if items available on multiple locations in the cart.

check this app: https://apps.shopify.com/shipping-based-on-zipcode

See below screenshot, app have a setting to set single flat rate for multiple locations cart.

MiraPatil_0-1684471833137.png
MiraPatil_0-1684471833137.png1169×346 20.6 KB

Regarding third party carrier service, i am not sure about your setup, And as i know shipping is complex thing on Shopify, app have live chat support and you can take a support there and use if all your requirements fulfil.

1 Like
5

Hi,

We seemed to have found a solution for this problem of double shipping rate. Using our ShipMagic app’s Shipping Customization feature, you can actually setup rules such that double charging of the shipping cost is avoided.

This solution works even for the Basic shopify plan. But it only works if you use flat rate shipping.

You can install the app from here and reach out to live chat support for more information on how to setup the app.

6

Hi all,

Min from the Bespoke Shipping app here.

We now have a solution to the multi origin shipping issue.

  • For price based rates or flat rates, we can do this WITHOUT CCS, you can be on the Basic plan

  • For live rates and other rate types, you will need CCS (Minimum plan is the ‘Shopify’ plan and CCS is free if you are on annual billing), and all rates will need to be setup within the app for this to work correctly.

If you are still having issues with this, feel free to reach out to us at hello@parcelintelligence.com.au to discuss solutions!

Thanks

Min