ONERWAY payment issue

Shopify Discussion

Topic summary

Multiple users are experiencing difficulties with ONERWAY, a payment gateway integrated with Shopify.

Main Issues:

  • One user received their first order but cannot figure out how to transfer funds from ONERWAY to their bank account
  • An attached screenshot shows an error or access issue when attempting to open the “manage app” function
  • Another user successfully activated ONERWAY payments but struggles to access the ONERWAY dashboard to monitor transactions

Current Status:
The discussion remains unresolved with no solutions provided. Users are seeking guidance on basic ONERWAY operations, including fund transfers and dashboard access. One participant is asking if anyone has successfully resolved these issues.

Summarized with AI on October 24. AI used: claude-sonnet-4-5-20250929.
1

Yesterday I received an order in my new website. My Payment provider is ONERWAY I don’t know how to transfer the money to my account.

2

Thank for sharing

but as i said its new website recently I activated ONERWAY (direct) payment gateway to my website.yesterday I received an order.if i tried open manage app it showing like this

IMG_2445.png
IMG_2445.png1170×2532 189 KB

3

Hello everyone

I have a question for you.

I would like to know how to access your ONERWAY dashboard to control my payments.

I have already activated my Shopify payment on ONERWAY, but it is very difficult to access the dashboard.

4

Please are you able to achieve this, please how did you do it

Thanks