Ongoing Automatic Discount for VIP Members

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1

Hi, I would like to set up an ongoing automatic discount for a VIP customer segment where it is applied automatically when they type their name in the checkout. I want to avoid them typing in a discount code each time. I would really appreciate any thoughts?

Thanks
Fiona

2

You should choose a different field(unique) instead of the name!
Multiple customers can be there with the same name.

3

Hoping someone has some thoughts on my question above? Thanks

4

Why not ‘tag’ the account , so they need to login, make their account VIP, they login so they can get a VIP discount/ pricing, instead of typing their name in the checkout..?

5

Hi Johan, we considered this but the view of the team is that it creates too much ‘buyer friction’ for our customers.

6

Hi @Fiona000
Did you find a solution for this, if not you can try using a Custom Discount App for the same.

As you only want the discount to be shown to the VIP Customer Segment, you might be using tags for the VIP customers, Using these tags you can create custom discounts for these customers on each product. You can check the Discount Depot App (https://apps.shopify.com/custom-pricing-shipping), I have been using the Discount Depot app for my website to automatically show products at discounted prices for my VIP customers. We can create a rule of 20% discount for VIP customers which makes all my customers tagged with VIP Customers have a 20% discount on all the products they purchase.

7

There is no way to do this natively in Shopify, but it is possible with an app like Strike Automatic Discounts.

Here’s why an app is required :backhand_index_pointing_down:

  1. Without using an app, Shopify only allows for automatic discounts (no discount code) based on either:
  • Minimum purchase amount ($)
  • Minimum quantity of items
  1. If you want to scope a discount to a specific group of users, such as VIP customers, you can do that via customer tag… but they must enter a discount code at checkout.

With Strike, you get the best of both worlds! You can create an automatic discount with customer eligibility based on customer tags, metafield value, or create a unique automatic discount for specific customer(s) as you can see in the screenshot below. No discount code needed at checkout!

Customer Fields (Michael) · Create product discount · Shopify 2025-02-13 at 10.56.01 AM.jpg
Customer Fields (Michael) · Create product discount · Shopify 2025-02-13 at 10.56.01 AM.jpg2550×1578 180 KB

8

@johansyntech this is absolutely the right approach… but it still requires a discount code! Unless you use an app like Strike Automatic Discounts.

9

Automatic Discount for VIP Members - No app

10

Hi @Fiona000,

What you’re describing is possible with our new app Alpha Loyalty :sparkles:

The app lets you set up VIP tiers with permanent rewards such as:

  • Order discounts

  • Product discounts

  • Free shipping

These apply automatically at checkout — no need for your VIP customers to type in a discount code each time. The only requirement is that the customer is logged into their account, so the app can recognize them.

We’ve just launched and are inviting early adopters. All current features (including automatic VIP discounts) will remain free forever for those who join now.

Here’s the link if you’d like to take a look: Alpha Loyalty on Shopify.

11

Hello @Fiona000 ,

I hope you are well!

This can be done using our app AiTrillion.

With AiTrillion’s VIP tier you can use discount like:
1.) Product discount
2.) Free shipping
3.) Store credit
4.) Collection discount
5.) Order discount

The discount can be automatically apply at checkout with the help of cart widget or if you are using Shopify plus, discount can be applied using checkout extention. Feel free to check the app - Ai Loyalty, Email, SMS, Review - AiTrillion: Loyalty Rewards Program with email & cashback | Shopify App Store