Only apps, header and footer loaded, total blank in page, almost 12h, still not fixed, help!
links:
http://ichainwallets.com/
I have the same issue. Do you have any update from Shopify?
No, a lot of people had same issue from 12h ago, still not fixed yet. and you can find the issue about the code in other posts, but don’t know how to fix it.
I guess it may be because the theme I installed was not purchased from Shopify theme store?
My developer is looking into it now. It appears to be a problem with Google Analytics coding. I’ll update when he works a solution.
My developer has identified the issue and fixed it for me:
www.tiddlersandnippers.com - now working fine.
If you need it fixed quickly, you can contact him: developer@reigelgallarde.me
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Great! Thanks a lot!
Hi,
we have the exact same issue, but not only do our collection and product pages not work, but all our site content also is not loading at all. Only the landing page, log-in menu, main menu, and footer are shown. Basically, no pages are loading. ;/
Do you use a customized theme in your store? What was the issue?
The issue was with the google analytics coding and javascript. Too technical for me but my developer highlighted the issue and fixed it for me. Back up and running as normal for me now. The developer is developer@reigelgallarde.me if you want it fixed quickly. Shopify are aware of the issue but were unable to help me due to custom theme.
Ok great, we also have a custom theme, will contact your developer and hope he can help out.
Thank you.
Hi @KevinYi
I hope this solution will works. Glad to support you. Please follow below steps
- Go to Online Store
- Edit Code
- Find theme.liquid file
- Add the following code in the bottom of the file above tag
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You’re the best, but a new issue, it seemed that all js things, like slide or gallery, all disabled, any ideas?
@KevinYi my developer is waiting for your email. He has the solution to get it fixed within a short amount of time. He doesn’t charge a lot either. developer@reigelgallarde.me
Can you share the page url where you are facing new issue?
links:
http://ichainwallets.com/
2 Likes