Only the first image is visible on product pages

Store Design
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1

Hello everyone! I have been using shopify for 2 years and my store was successfully set up. But 2 days ago we realized that you can only see the first image when you are on the product page but there are many more loaded into every product. I use dawn theme.

When hovering over the product in the collections page you can see that the image changes to the second one but once you go into the product page only the first image is displayed. And if you click on the first image to display it on full page, you can scroll down and see the other images. Moreover, if you zoom out to 25% (on 13" 2019 macbook pro), all the images are shown.

On mobile phones there is a slider that works fine, so the problem only applies to computers.

Unless you are in my country you won’t be able to see the store that has this issue so see the attachments below please.

I have a product launch in 2 hours, let’s find a quick solution all together!

2

What do you have in mind @World_Emerald

3

Sorry but your profile seems suspicious i cannot give you access to my backend. Anybody else to help me out?

4

Hi @efex ,

Kindly share your store url, so that we can check and provide you the solution.

5

It is www.birdiejay.com

But you will be redirected to en.birdiejay.com unless you are in Turkey. If you would like to help, I have to give you some internal access so that you can see the webpage with the problem. Or if you can, connect VPN to Turkey :slightly_smiling_face:

6

Nope, not that easy I believe :disappointed_face:

7

Hi @efex ,

We should check the coding to fix the issue.