Oops Something went wrong Unauthorized access When setting up Klaviyo

When Im setting up my Shopify Integration on klaviyo and hit update settings I get a Oops! Unauthorized access message, I cant find any shopify admin configurations that would stop me from integrating my store.

Do you know any solutions to this issue? Thanks!!

Hey, @Emiliordzq !

That does look strange. It looks like we’ll need to access your account in order to isolate any potential causes. While we’re not able to provide account-specific support via Community at this time, we’d be happy to continue assisting you through our available support channels. Please visit our help center and login for assistance.

Hey @Emiliordzq
I am working on the shopify app I have create the shopify app from the CLI with latesh version.
here key issue that was missing.
this was issue from the klaviyo app. please contact them.

as developer any one facing the error do the check.

  1. app.toml config incorrect. make sure the all config are correct.

  2. .env if need create the depend env variable code base using the api key and secrete

  3. Before installing do the `run shopify app deploy`

  4. if you still getting error delete the local database session table depend on your database.