Hi, I wonder if anyone can help. I want to be able to resend a marketing email to those that didn’t open it but I can’t see a feature to do this. Is it possible to get access to the tracking data to do this? I obviously don’t want to pester people that have opened the original email marketing. An…

Hi. I contacted Support on this because of the same issue. Unfortunately, their marketing tool leaves lot to be desired for adequate or efficient email marketing and retargeting. Here’s what the support agent said: “I hear you, and after looking into this, it’s not an available feature at this time.…

AGREE! Shopify - YOU NEED THIS OPTION. PLEASE GET THE PRODUCT ROADMAP ASAP. Not to mention, your batch sending is soooo slow!

Shopify recently updated the “Customers” section with much more powerful filters. For instance, you can now exclude customers with specific tags (impossible previously). Shopify Email leverages those filters to send to a segment of customers. I’m hopeful they will add the ability to filter based on …

I was looking for retargeting people who just open the email. I wish these were added features.

Same, I switched from Omnisend to save $ but realizing how slow shopify sends emails and missing important features like this is a bummer. PLEASE FIX SHOPIFY!

I figured out a workaround! When you look at your email open rate hit VIEW SEGMENT at the top right, then it takes you to a new page showing the formula for that segment. change true to FALSE and it will show you who didn’t open, save that as a new segment ie -“didnt open email 4.1.23” - copy your …

@MoonBodySoul This works! Thank you so much!

Fantastic. Not hard to do. But yes… they should just make it an option.

Hi SiCymru, Greetings from R Smart Solutions! Solution: From Admin Console, select “Customers” then select “Segments” From upper right side, click “Create Segment” Click from “New Segment (To create a segment)” screen, then follow the below steps. 3.1 find “Email clicked / shopify_emai…

Open Rate - Resend Email Marketing to those that didn't open initial campaign email

Start a Business

LorenzaP July 29, 2021, 1:49pm 2

Hi SiCymru,

I’ve the same issue. Did you find any solution to it?

Thanks
Lorenza

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Open Rate - Resend Email Marketing to those that didn't open initial campaign email

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