Opt In Integration for Google Customer Reviews

Shopify Discussion
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Topic summary

A Shopify store owner using Dawn theme 15.1.0 is struggling to implement Google Customer Reviews Opt-In integration. They have the required script but don’t know where to place it in their code or how to modify the DOCTYPE.

Key Technical Points:

  • One user clarified that Google Customer Reviews doesn’t work with Shopify’s pixel/customer events system
  • Alternative supported review platforms are available for pixel integration
  • A code snippet was provided with language localization and delivery day variables

Implementation Guidance Conflict:

  • Initial suggestion: Add code to Settings > Checkout > Additional Scripts
  • Critical Update: This method no longer works due to Shopify’s new Checkout Extensibility, which doesn’t load scripts from ScriptTag API or Additional Scripts section

Current Resolution:

  • A dedicated Shopify app is now recommended as the working solution for displaying Google Survey Opt-in
  • The discussion highlights the challenge of outdated integration methods following Shopify’s checkout system changes
Summarized with AI on October 30. AI used: claude-sonnet-4-5-20250929.
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Thank you, Oliver. Unfortunately, these steps go over my head. I can usually figure things out, but I’m not able to with this for whatever reason.

  1. I don’t see an option on my checkout settings page to add a custom script or HTML.

  2. I don’t really know anything about the DOCTYPE. I’m not sure where to locate that.

I have the code needed, but I’m struggling with finding where to add this code.

I am using the Dawn theme, 15.1.0 and I’m not seeing options to add code and/or I don’t know where in the code to put it.

Thank you for your help!

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