Option to Remove/Customize Email Signup Prompt on POS Customer Display

Topic summary

Feature request to allow removing or customizing the email signup prompt on the POS customer-facing display during checkout (receipt options screen).

Current state: Businesses can customize colors, logos, thank-you messages, and product images on the POS customer display, but the “Sign up to receive exclusive offers” prompt is fixed and cannot be controlled.

Rationale: For some brands, forcing an email signup prompt does not align with their customer experience or brand strategy.

Key terms: POS (Point of Sale) refers to the system and customer display used during checkout; the receipt options screen is where customers choose how to receive their receipt.

Status: No responses or decisions yet; the request remains open with no indicated workarounds or timeline. No attachments or media are central to understanding.

Summarized with AI on February 1. AI used: gpt-5.

I’d like to request the ability to customize or remove the “Sign up to receive exclusive offers” prompt that appears on the POS customer-facing display during checkout (on the receipt options screen).

Currently, we can customize many aspects of the POS customer display including colors, logos, thank you messages, and product images, but we cannot control the email signup prompt. For some businesses, this prompt doesn’t align with our customer experience or brand strategy.