A store owner wants to add their custom tracking page link alongside the default “Track order with Shop” link in fulfillment emails, concerned about negative reviews of the Shop app.
Main Solutions Proposed:
Manual customization: Edit the shipping confirmation email template in Shopify admin (Settings > Notifications > Shipping confirmation) to add a custom link or button pointing to the store’s tracking page
Third-party apps: Multiple tracking apps were recommended (ParcelPanel, Omega Order Tracking, TrackingMore, Shopify Order Status) that can create branded tracking pages and customize email notifications without coding
Key Points:
The custom tracking page URL is already created at the store
Solutions range from simple template editing to app installations
Most recommended apps offer free plans or trials
One responder noted the store URL was inaccessible at the time of their reply
Status: The discussion remains open with multiple viable solutions provided but no confirmation from the original poster on which approach they’ll implement.
Summarized with AI on October 27.
AI used: claude-sonnet-4-5-20250929.
Hi! I ran a test order through my store and saw that when I fulfilled the order, I was sent my tracking email. In the email, it shows a link to “Track order with Shop”. I have heard some bad reviews about the shop app, so I want to add my tracking order page which is on my online store already, as an option next to the “Track order with shop”
How do I do this? does this need coding? Does this involve the theme language? Please help!
If your Shopify store is still active, you can install ParcelPanel. Our app will automatically create a branded order tracking page for you, and you can easily put the URL it your navigation menu.
What’s more, if you choose a paid plan, you can set up automated email notifications to keep your customers updated on the latest shipment status.
In case you need to know more about ParcelPanel, here’s a detailed introduction:
ParcelPanel is the best Shopify order tracking app in 2023 - rated 5 out of 5 stars in the Shopify App Store, based on over 1,400 reviews. It is unrivaled order tracking solution for Shopify businesses, seamlessly integrated with over 1,090 carriers worldwide as well as 20+ third-party apps.
To add your own tracking page and show the link in the tracking email, you can simply use the app Omega Order Tracking. These features are free. With Omega, you can seamlessly create a branded order tracking page that’s tailored to your store’s identity. Plus, integrating it is a breeze – you can simply add the tracking page URL to your navigation menu for easy access.
Thanks for your question! According to your description, you can add your tracking page and display the link in the tracking email by integrating an order tracking tool such as TrackingMore.
With TrackingMore, you can not only get a branded customized order tracking page but also easily add the tracking page URL to the navigation menu. You can find a specific operation video in the store.
TrackingMore offers a free plan and supports a 14-day free trial. You can use this link to view and download it. In addition, TrackingMore provides 24/7 customer service support. If you encounter any problems or have any suggestions during use, you can always consult our customer service team for support.
Great question! It’s awesome that you’re thinking about improving the tracking experience for your customers.
By default, Shopify includes the “Track order with Shop” link in the shipping confirmation emails, but if you want to add your own custom tracking page link, like your https://newmillennia.shop/pages/track-my-order, you can totally do that with just a little tweak—no heavy coding needed!
You can customize your email notification templates right from the Shopify admin. Go to: Settings > Notifications > Shipping confirmation
In the email template, you can add a custom button or link that says something like “Track your order here” and link it to your tracking page.
If you want to get even smoother control without messing with code too much, I recommend checking out the Shopify Order Status App. It helps you customize the order status page and gives you more flexibility with tracking links, statuses, and customer updates, all without diving deep into theme code.
Let me know if you’d like help walking through the steps!
