Order.fullyPaid property is missing in orders webhooks(create, update, paid)

Shopify Apps

Topic summary

A developer is attempting to retrieve payment status information for orders but has encountered an issue:

Problem:

  • The Order.fullyPaid property is visible in the GraphQL Order model
  • However, this property is missing from webhook payloads (orders/create, orders/update, orders/paid)

Attempted Solution:

  • Tried using includeFields parameter during webhook registration to explicitly request this field
  • This approach did not work

Goal:

  • Need to identify fully paid orders through webhook data to process only completed payments

Status: The issue remains unresolved with no responses yet.

Summarized with AI on October 30. AI used: claude-sonnet-4-5-20250929.
1

Hello, trying to get information about payment for the order to handle only paid orders, i see this property in graphql Order model, but not in the webhooks payload. I’ve also tried to add this field with

includeFields with webhook registration - doesn’t work.