Order not received yet

Topic summary

A customer purchased an item on August 22nd and received an order confirmation email from a Shopify store (order #1526, Astronaut Galaxy Projector Lamp from Merchandise name: Craftique).

However, the customer has not received the item as of the post date.

They are requesting an update on their order status.

The issue remains unresolved with no response or resolution provided in the thread.

Summarized with AI on November 5. AI used: claude-sonnet-4-5-20250929.

Hi,

I had purchased an item on 22-Aug and received a mail of the same as well from

store+74437885986@t.shopifyemail.com

But I have not received the item till today.

please let me know the status of the same.

order no:1526
Astronaut Galaxy Projector Lamp

Merchandise name: Craftique