Order notifications going to wrong email address

Shopify Discussion
1

Hi. The new store launched yesterday, and the first few sales came in today (woohoo!). When I get a sale, the notification goes to the email address I used to set up my Shopify account. I want them to go to the email account I have associated with my domain. Where can I change this?

Thanks

Simon

1 Like
2

Hi. I’m not sure this is the solution. I need to change something in Shopify so emails are sent to a different account.

3

Congratulations in getting sales! It’s a great feeling :smiley:

You can manage order notification email addresses by going to:

Admin Dashboard → Settings → Notifications

Then scroll all the way down to Staff order notifications, and add recipient. You can manage the email addresses there.

Hope that helps.

1 Like
4

Hello,

I checked everything, but I have a slightly different problem.

Order notifications are received on the right mail connected to the store.

But when a customer sends a message through the “Contact” Formular on my store page, I receive it to my private, secondary email.

Any solution, maybe?

Thanks in advance! :slightly_smiling_face:

5

When you go to Settings → Store Details → Contact Information, do you have the right email address listed there? I am think shopify uses that as the contact form email.