order_number not working

Shopify Discussion

Topic summary

A user encountered an issue where the order_number variable was returning a database ID instead of the expected customer-facing order number in their Liquid template.

Solution provided:

  • Use {{ order.name }} instead of {{ order.id }} or {{ order_number }}
  • order.name displays the user-readable order number (e.g., #1001)
  • order.id returns the internal database ID

This resolves the issue by providing the correct customer-facing order number format.

Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.
1

Hi

variable order_number give me code id not order number. please help me, the number correct not is code id on data base.

liquid.

thanks!

2

Hi @mvalenzuela

In Liquid, use {{ order. name }} instead of {{ order. id }} or {{ order_number }}. order. name ; user-readable order number (e.g. #1001) while order. id is the internal database ID. This will show the right number of customers and traders that are supposed to be shown.