Order overview --> show company name and order details in separate columns

Technical Q&A

Topic summary

A user imports B2B orders from platforms like Orderchamp, AnkorStore, and Faire into Shopify and needs better order visibility for their fulfillment team.

Two main requirements:

  • Display the company name instead of the customer’s personal name in order views
  • Show the platform-specific order number (from Orderchamp, AnkorStore, etc.) in a separate column alongside the Shopify order number

Current status:

  • Multiple users report facing the same challenge
  • One user implemented a partial API-based workaround: when a B2B tag is set, the standard name field is changed to the company name, and the platform’s order number appears in the PO number column
  • No fully satisfying solution has been found yet

The discussion remains open with users seeking better solutions or recommendations for this B2B order management issue.

Summarized with AI on November 3. AI used: claude-sonnet-4-5-20250929.
1

Hello everyone,

I regularly import orders from B2B platforms like Orderchamp, AnkorStore, and Faire into Shopify for our fulfillment process. However, our fulfillment team is looking for a clearer order view.

They specifically need:

  1. To see the company name instead of the customer’s first and last name.
  2. To have the platform-specific order number (e.g., from Orderchamp, AnkorStore, etc.) displayed in a separate column, alongside the Shopify order number.

Has anyone encountered a similar issue or found a good solution for this? Any advice would be greatly appreciated!

Thanks in advance!

2

I am facing the same problem. Love to hear a solution from someone :wink:

3

Were you able to find a solution for this issue? I’m looking for something similar and would appreciate it if you could let me know.

4

No unfortunately not a satisfying solution yet… i programmed via an API that if b2b tag is set, the standard name is changed to the company name. Also I programmed via API that the order number of the platforms is shown in the PO number column