Were you able to find a solution for this issue? I’m looking for something similar and would appreciate it if you could let me know.
Topic summary
A user imports B2B orders from platforms like Orderchamp, AnkorStore, and Faire into Shopify and needs better order visibility for their fulfillment team.
Two main requirements:
- Display the company name instead of the customer’s personal name in order views
- Show the platform-specific order number (from Orderchamp, AnkorStore, etc.) in a separate column alongside the Shopify order number
Current status:
- Multiple users report facing the same challenge
- One user implemented a partial API-based workaround: when a B2B tag is set, the standard name field is changed to the company name, and the platform’s order number appears in the PO number column
- No fully satisfying solution has been found yet
The discussion remains open with users seeking better solutions or recommendations for this B2B order management issue.