Hi everyone,
Has anyone else noticed the recent update to the Shopify admin order page where line item details and personalisation fields are now hidden inside a dropdown?
For stores selling personalised or custom products, this has added an extra step to every order. Previously, I could open an order and immediately scan customer wording and custom selections at a glance. Now I have to manually expand each line item to view personalisation, which slows down processing and increases the risk of missing details.
When you’re handling a high volume of custom orders, this change significantly impacts efficiency.
Is there:
• A setting to expand line items by default?
• A way to revert to the previous layout?
• Or a workaround others are using?
I’d really like to see Shopify offer a toggle or preference option for merchants who rely on visible custom fields in their workflow.
Would love to hear if others are experiencing the same issue or if Shopify has responded on this.
Thanks!
Alexa