When I create an order for a customer and email the payment link, an order number is generated, whether it Dxyz or Order #xyz. When that customer receives the email, they can pay directly from the supplied link in the email. Is there a way for the customer to use the SHOP App to pay the Order/invoice? I know how to utilize the Shopify POS app for capturing the payments, but cannot capture a payment when the customer may be several hours away. Thank you
Topic summary
Merchant asks if customers can pay an order/invoice through the Shop app instead of using an emailed payment link, noting they can capture payments via Shopify POS (in‑store point‑of‑sale) but need a remote option.
Response confirms customers can pay via the Shopify app: open the app, go to Orders, select the relevant order, choose a payment method, and complete the transaction securely—enabling payment without being physically present.
This suggests an app-based alternative to email links for remote payment, potentially streamlining customer payment for manually created orders.
No disagreements or technical attachments are involved. No additional setup steps or limitations were discussed. The thread appears resolved, with the recommended action being to direct customers to pay through the app’s Orders section.
@tprcoffee Yes, customers can use the Shopify app to pay for orders or invoices. They can open the app, go to their orders, and select the order they want to pay for. Then, they can choose the payment method and complete the transaction securely through the app. This allows customers to pay even if they’re not physically present at your store. If you need further assistance with setting this up or have any other questions, feel free to ask!