There was a $633 sale on Wednesday, Feb 19, and the order details look completely normal. However, the $633 has not shown up in the payout. It’s been three days. Can someone help me understand what’s going on?
Topic summary
A $633 sale from Wednesday, February 19 shows as paid and fulfilled in the order system, but the funds have not appeared in the merchant’s payout account after three days.
Key Details:
- Order status displays as complete with normal details
- Payment has not been deposited despite typical processing timeframes
Current Status:
- Issue remains unresolved
- Merchant is seeking assistance to understand the payout discrepancy