Orders - Customer and Product Metafields

Technical Q&A
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Topic summary

A user set up order metafields with Customer and Product lookup options in the Shopify admin but cannot display them on the storefront, cart, checkout, emails, or reports despite them appearing in the Order admin panel.

Proposed Solution:

  • Edit Dawn theme templates through Online Store > Themes > Edit Code
  • Modify JSON templates (cart.json, product.json) to include metafields using Liquid syntax: {{ order.metafields.namespace.key }}
  • Alternative: Use apps like Metafields Guru or Order Status Manager to surface metafields in checkout and emails without manual coding

Status: The question remains open with one suggested approach provided but no confirmation of implementation or resolution.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.
1

Orders metafields -

Metafields enables Customer lookup and Product lookup options. I set one up. It appears in the Order admin and nowhere else. We are using Dawn theme - I see no way to incorporate it into store front. I can edit it at admin, but then it does not appear anywhere.

How do I make it useful? I’d like it to appear at the Cart, the checkout, emails to the customer, orders, order reports, etc.

thanks, Jeff

2

Hi there! To display order metafields on the frontend, you’ll need to edit your theme templates (e.g., cart, order confirmation) via Shopify’s theme editor. For Dawn, go to Online Store > Themes > Edit Code, and modify JSON templates (like cart.json or product.json) to include the metafield using Liquid syntax (e.g., {{ order.metafields.namespace.key }}). Apps like Metafields Guru or Order Status Manager can help surface metafields in checkout/emails without coding