Orders Export CSV Contain Line Item Properties

Shopify Discussion

Topic summary

A merchant seeks to export Shopify orders with custom Line Item Properties (e.g., personalized dates like “25 December 2022”) to CSV format, but these fields don’t appear in Shopify’s built-in export function.

Key Constraint: The merchant will only use third-party apps that do not require access to customer information.

Confirmed Limitation:

  • Shopify’s native export and customized reports cannot include custom Line Item Properties
  • Third-party apps or tools like Zapier are needed for this functionality

Proposed Solutions:

  1. Better Reports app offers Line Item Properties export but currently requires customer data access (though PII is masked for staff). The team is developing opt-out functionality for customer info
  2. Order Porter app claims to export Line Item Properties without requiring customer information access

Status: The discussion remains open as the merchant evaluates whether available apps meet their privacy requirements.

Summarized with AI on October 24. AI used: claude-sonnet-4-5-20250929.
1

Hi,

How can I export orders CSV with Line Item Properties?

looking for any workaround, or I am open to using an app ONLY if it does Not require access to "Customer Information".

Appreciate any help,

Thanks

2

Hi, @Ram_A .

Rio here from the Shopify Community Team. I’d be happy to share some context here.

You won’t need to use an app as Shopify’s order exports do provide line item data. Was there a specific property you were looking to export that wasn’t showing in your order export?

3

Thanks, Rio for your response

You are right I can export most of the line items. However, I have customized “Line Items Properties”, and I can export it using zapier or any 3rd party app, yet I can not exported using the Shopify built-in export function, it did not show up on the exported CSV file.

Here is an example:
Line Items Properties Value: 25 December 2022

If I use the Shopify Customize report feature, does it help me to choose exactly what line items I want in my report?
thnx

4

You won’t be able to get these with any of the built-in Shopify exports. There are a number of lower cost third-party apps that can help with this.

5

Hi @Ram_A ,

Claudia here from Better Reports.

Have you been able to find a solution? If not, I would recommend our app Better Reports for this.

The built-in fields Line item properties and line item property (allowing you to select each one individually) can be used with all sales reports and be exported as CSV.

In addition to this, Better Reports has more than 60 built-in reports available out of the box that cover many common use cases for merchants. You can schedule reports to run at set frequencies to your email or Google Drive or export the reports in CSV, Excel or PDF format.

I encourage you to install Better Reports and start your free 14-day trial and I’ll be happy to set this up for you.

What do you think?

6

thanks for your response,

May I know if there is any way to disable your app access to Customer info?

Thnx

7

Hi @Ram_A

We are currently working on giving merchants the ability to decide whether or not to import their customer info.

While this feature is not yet ready and the app will request access to the data. However, I can assure you that all PII data, including customer names, emails, addresses, phone numbers as well as the PII information in orders, is masked for staff members.

You can also reach out to hello@betterreports.com to discuss the specifics.

What do you think?

1 Like
8

Hi there :waving_hand:

I noticed many merchants face the same issue while trying to export orders with detailed Line Item Properties, so I actually built an app specifically to solve this problem — it’s called Order Porter.

What it does:

  • Lets you export orders along with Line Item Properties (including custom fields).

  • No need to grant access to customer information — it only pulls the data you choose.

  • Super simple setup — no coding required.

You can check it out here: Order Porter – Shopify App

I believe this will perfectly address the issue you’re facing.

Hope this helps!