Hi, whenever i make a call on orders.json (both python and browser) i get the same 7 orders.
My app has read_orders permission, read_customer permission (i’m on a private app btw)
Some of the orders are nearly 1 year but none is recent.
orders/count.json returns 7 however the store has a lot of orders and many are recent.
I’ve tried to add status = any for fullfilment and financial status
What am i missing ?
Hey @Pxppxr
Did you happen to have an x-request-id from this request? Feel free to share that along with the exact request that you are making, and that will help us investigate what’s happening. Cheers!
hi, thank you for helping !
from browser:
→ request id: 766fee0e-e68b-4155-978b-a25e5a5d0e41
→ url: https://{store}.myshopify.com/admin/api/2021-10/orders.json
→ only returns 7 orders but the store has 50+
from python app:
→ request id: 9ac36853-0950-4135-b199-f8e2a1df255d
→ url: https://{pub}:{pass}@{store}.myshopify.com/admin/api/2021-10/orders.json
→ only returns 7 orders but the store has 50+
Same thing appen with ?financial_status=any&fulfillment_status=any
Hey @Pxppxr
No worries! So I’ve taken a look into things here - a custom Shipping App on this particular store automatically archives the order immediately once the fulfillment has been performed which affects the order status - order status moves to the ‘closed’ state when it is archived.
The majority of the orders on the store (bar those 7 that are still open) are all in the ‘closed’ status.
I could see your app has the read_all_orders scope (so can read past 60 days), and I’ve been testing out the GET call on the store, I would try adding orders?status=any to your call for this store.
That would pull in all orders, irrespective of the order status(docs). Let me know how that goes! Thanks.