Hidden payment solutions have been installed and this has been reported multiple times. I am told to be patient while the entire company is being ruined. I truly do not have the time to be patient. This is incredibly challenging for a small business like ours. The insurance company is not being helpful because I can’t get anything tangible from Shopify.
We are constantly being thrown into a chaos of case handling and it is difficult to get any sensible outcome. Sales and marketing channels have not been working for several months. Error messages appear and apps get installed in the online store without our doing. Communication is consistently hindered. I estimate that we have lost several million during the period from March 2023 to today.