Our Webhooks have stopped working

Shopify Discussion
,
1

We have an app registered on Shopify. Our webhooks have stopped working for the last few days for some of the stores. We tried to re-register the webhook with the new API version, but no luck there too.

Has someone here faced a similar issue too?

2

yes use this gdpr.js in your shopify app

import { DeliveryMethod, createHmac } from "@shopify/shopify-api";

export default {
  /**
   * Customers can request their data from a store owner. When this happens,
   * Shopify invokes this webhook.
   *
   * https://shopify.dev/docs/apps/webhooks/configuration/mandatory-webhooks#customers-data_request
   */
  CUSTOMERS_DATA_REQUEST: {
    deliveryMethod: DeliveryMethod.Http,
    callbackUrl: "/api/webhooks",
    callback: async (topic, shop, body, webhookId) => {
      const payload = JSON.parse(body);
      // Payload has the following shape:
      // {
      //   "shop_id": 954889,
      //   "shop_domain": "{shop}.myshopify.com",
      //   "orders_requested": [
      //     299938,
      //     280263,
      //     220458
      //   ],
      //   "customer": {
      //     "id": 191167,
      //     "email": "john@example.com",
      //     "phone": "555-625-1199"
      //   },
      //   "data_request": {
      //     "id": 9999
      //   }
      // }
    },
  },

  /**
   * Store owners can request that data is deleted on behalf of a customer. When
   * this happens, Shopify invokes this webhook.
   *
   * https://shopify.dev/docs/apps/webhooks/configuration/mandatory-webhooks#customers-redact
   */
  CUSTOMERS_REDACT: {
    deliveryMethod: DeliveryMethod.Http,
    callbackUrl: "/api/webhooks",
    callback: async (topic, shop, body, webhookId) => {
      const payload = JSON.parse(body);
      // Payload has the following shape:
      // {
      //   "shop_id": 954889,
      //   "shop_domain": "{shop}.myshopify.com",
      //   "customer": {
      //     "id": 191167,
      //     "email": "john@example.com",
      //     "phone": "555-625-1199"
      //   },
      //   "orders_to_redact": [
      //     299938,
      //     280263,
      //     220458
      //   ]
      // }
    },
  },

  /**
   * 48 hours after a store owner uninstalls your app, Shopify invokes this
   * webhook.
   *
   * https://shopify.dev/docs/apps/webhooks/configuration/mandatory-webhooks#shop-redact
   */
  SHOP_REDACT: {
    deliveryMethod: DeliveryMethod.Http,
    callbackUrl: "/api/webhooks/shop/redact",
    callback: async (topic, shop, body, headers) => {
      const hmac = headers["x-shopify-hmac-sha256"];
      const secret = process.env.SHOPIFY_APP_SECRET_KEY; // your app's secret key

      // Verify the HMAC digest
      const digest = createHmac("sha256", secret)
        .update(body, "utf8")
        .digest("base64");

      if (digest !== hmac) {
        // Return a 401 (Unauthorized) response code if the digest doesn't match
        return {
          statusCode: 401,
          body: "Unauthorized",
        };
      }

      // Process the webhook payload if the digest is valid
      const payload = JSON.parse(body);
      // Payload has the following shape:
      // {
      //   "shop_id": 954889,
      //   "shop_domain": "{shop}.myshopify.com"
      // }

      // ... your webhook processing logic ...
    },
  },
};