Our website (reformedcharacters.com – does not display), only when you type in the WWW part...

Topic summary

Website only loads at www.reformedcharacters.com; the non-www domain shows a Shopify “Store Unavailable” page. The issue appeared after removing a prior redirect that had prevented Google from indexing the site.

A responder suggests a likely domain misconfiguration and advises checking Shopify admin > Settings > Domains, reconfiguring if necessary, or contacting Shopify support. They also request domain details for further help.

The original poster shares a screenshot of the current Shopify domain settings for review. Images showing the differing behaviors (non-www vs www) and the Domains configuration are central to the diagnosis.

No confirmed fix or root cause has been identified yet; the thread remains open pending analysis of the domain settings and potential reconfiguration.

Summarized with AI on January 11. AI used: gpt-5.

Hi @danielhinde ,

I think you should check your config in Setting/Domain. I’m not sure about the exact cause, but it could be due to misconfiguration in the domain settings. You can try reconfiguring it, and if that doesn’t work, you may contact Shopify. Alternatively, you can provide details about the domain so I can assist you further.