Greetings,
I’ve checked your product page but before saying anything specific would like to make sure i’ve got the question right:
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Is your Tiktok campaign optimised for german speaking countries? In other words please take a look at analytics and check users’ countries that are coming to your website from this campaign.
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Who is your perfect client?
I have a clue that existing users do not simply understand what is written on your product page as product description remains in german when i switch to english.